BlueCrest service and maintenance technician at work

Blueshirt Excellence Maintenance

Our flexible service plans offer the most comprehensive support in the industry to mitigate risks, maximize uptime, and optimize your performance. Our experienced technicians and specialists will give you the confidence that your systems are available and performing at the optimal level.  We offer a variety of maintenance support packages to suit your business needs.

standard maintenance checklist

Standard Print/Insert

  • Delivery
  • Installation — set-up and testing
  • Initial basic operator training
  • Warranty 90 days (manufacturing defect)
sortation maintenance symbol

Standard Sortation

  • Installation and operation training
  • 90-day warranty
  • Sorter helpdesk access for 1 year
  • The PADRE Solution
  • Security Cloud
  • Remote health checks and monitoring
  • Monthly postal directory updates
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Time and Materials

  • Standard package +
  • Pay-by-hour service from expert factory-trained technician
  • On-location Installation of OEM parts by a BlueCrest technician
  • Response within 4 business hours
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Block of Hours

  • Standard +
  • Prepaid labor hours at a discounted rate

On-Call EMA

  • Standard +
  • Priority technician response time
  • Pre-Periodic Maintenance Inspection
  • Scheduled Periodic Maintenance
  • Parts and replacement by a BlueCrest technician
  • Clarity Advisor (insert only)

On-site EMA

  • On-call package+
  • On-site CSR; fastest time to repair
  • Proactive monitoring of systems
  • On-site parts inventory and stocking
  • Quarterly Business Review
  • Operational Planner Software (insert only)
  • Clarity Advisor (insert only)

Investing in BlueShirt Excellence means you will receive service support and partnership that goes above and beyond, exceeding your expectations and driving optimal outcomes again and again.